Privacy Policy

    Introduction

    AOV Concierge is committed to protecting the privacy of its users and clients. This privacy policy explains how we collect, use, store and protect your personal data.

    Data Collected

    We may collect the following information:

    • First and last name
    • Email address
    • Phone number
    • Postal address
    • Payment information (processed securely)
    • Service preferences and requests

    Use of Data

    Your personal data is used to:

    • Process your concierge service requests
    • Personalize our services according to your preferences
    • Contact you regarding your requests
    • Improve our services and your experience
    • Comply with our legal obligations

    Data Protection

    We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, modification, disclosure or destruction. Access to your data is strictly limited to those who need it to perform their duties.

    Data Retention

    Your personal data is kept for the time necessary to fulfill the purposes for which it was collected, and in accordance with applicable legal obligations.

    Your Rights

    In accordance with applicable legislation, you have the following rights:

    • Right of access to your personal data
    • Right to rectification of your data
    • Right to erasure of your data
    • Right to restriction of processing
    • Right to data portability
    • Right to object to processing

    To exercise these rights, please contact us at: [email protected]

    Cookies

    Our site may use cookies to improve your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences and analyze site usage.

    Contact

    For any questions regarding this privacy policy or the processing of your personal data, please contact us:

    AOV Concierge
    Email: [email protected]
    Geneva, Switzerland